John Wanamaker was a US merchant who died in 1922 and is believed to have said:

Half the money I spend on advertising is wasted. The trouble is I don’t know which half.

Others reckon he was wrong, and say the vast majority of ad-spend is wasted.

So how do advertisers, particularly those online – the vast majority of which use Facebook and Google – try to work out if the money they’re spending is doing anything for them?

By using analytics (click here for a definition).

Analytics do help but I still see ads when I’m online that are promoting the product I bought two minutes earlier and therefore probably don’t want another one straight away (or ever).

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