Where Is It Going?

UX – user experience – is often talked about online but it should be considered offline too. I suppose it is, except they call it ‘customer experience’. Sometimes when a company or experience I’ve tasted first hand isn’t perhaps as...

Cigarettes & Alcohol

“Phone & have a chat,” I’d written in my notebook after not having a laugh with my mate Dunco for more than a year. “That’s where it’s at, never mind InstaGoogleFacebookSnap.”* Whatever else the internet gives us, you...

Handyman Blues

Anyone who knows me personally will tell you that I’m not very good with a toolbox. I have got one, it’s just that it’s not very big. And there’s not a lot in it. And they’ll tell you that I tried and failed –  twice – to be a...

Which Way is Up?

Starting from the bottom, I dived in head-first with a mission to absorb everything I could about internet marketing: Webinars Podcasts Ebooks Software You name it, I wanted it. In those early days, if it was free and from someone I trusted, I was in. A bit later, I...

Get It Right Next Time

I think a light bulb actually appeared above my head at the precise moment when I knew that the internet was where my future lay. I remember when, in 2005, I thought, ‘I like writing, the internet’s full of words, I can write words for the...